Last updated: 15 February 2026
TableMate is a trading name of Audley West Group Ltd (company number: 16924733). These Terms and Conditions (“Terms”) govern your use of the services provided by Audley West Group Ltd trading as TableMate (“we”, “us”, “our”) at tablemate.uk. By engaging our services, you (“Client”, “you”, “your”) agree to these Terms.
If you have any questions, contact us at hello@tablemate.uk.
TableMate provides digital services for small, independent UK restaurants, including:
The specific services, scope, and fees for your engagement will be set out in a separate proposal, quote, or service agreement (“Service Agreement”).
3.1. A contract forms when you subscribe and make payment via our website. By subscribing, you confirm that you have read and agree to these Terms.
3.2. These Terms apply to all services we provide, unless a Service Agreement expressly overrides a specific provision.
4.1. You agree to:
4.2. Delays caused by your failure to provide information or feedback may affect delivery times and are not our responsibility.
5.1. Fees are as set out in your Service Agreement. Payment is collected automatically via Stripe on a recurring monthly basis.
5.2. You are responsible for keeping your payment method up to date. If a payment fails, we will notify you and may suspend services until payment is resolved.
5.3. All fees are exclusive of VAT unless stated otherwise.
5.4. If you believe a charge is incorrect, contact us within 7 days at hello@tablemate.uk.
6.1. Your content. You retain ownership of all content you provide (menu text, photos, logos, business information). You grant us a licence to use, reproduce, and display this content for the purpose of delivering our services and operating your website and listings.
6.2. Our work. We retain ownership of our templates, designs, tools, and any pre-existing materials we use. Subject to payment of all fees, we grant you a non-exclusive licence to use the website, menus, and other deliverables we create specifically for you for as long as you remain our client and use our services.
6.3. On termination. If you stop using our services, your licence to use our deliverables may end. We can provide guidance on exporting or migrating your content where technically feasible.
7.1. Our services may rely on third-party platforms (e.g. Google, hosting providers). We are not responsible for:
7.2. We will use reasonable care in selecting and managing third-party services, but we do not guarantee specific results such as search rankings, traffic levels, or booking volumes.
8.1. Nothing in these Terms excludes or limits our liability for:
8.2. Subject to clause 8.1:
8.3. You use our services at your own risk. We provide them on an “as is” basis and do not warrant uninterrupted or error-free operation.
9.1. You may cancel your subscription at any time. Your services will remain active until the end of your current billing period. No refunds are given for partial billing periods.
9.2. We may terminate immediately if you:
9.3. On termination, you must pay all outstanding fees for work completed up to the end of your billing period.
10.1. Each party agrees to keep confidential any non-public information received from the other in connection with these Terms. This does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
11.1. Governing law. These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
11.2. Entire agreement. These Terms and any Service Agreement constitute the entire agreement between you and TableMate and supersede any prior discussions or arrangements.
11.3. Changes. We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our website. Continued use of our services after changes take effect constitutes acceptance of the new Terms.
11.4. Severability. If any provision of these Terms is found invalid, the remaining provisions continue in effect.
11.5. No partnership. Nothing in these Terms creates a partnership, joint venture, or employment relationship between you and TableMate.
Questions about these Terms? Email us at hello@tablemate.uk.
TableMate — Your digital basics, done properly.
